Chris and Jasmin were fantastic! I can’t thank them both enough for experience they provide myself and family.

Arlette was such a great help. She was knowledgeable, answered all our questions, and was patient with our needs. She was a pleasure to do business with.m and she helped us get exactly what we needed.

Had a wonderful experience here. May was able to answer all my questions and really was a big help!

A couple of days ago I was at Jerry Seiner GMC South Jordan, we had excellent attention from Jesus, he was very professional, he solved all my doubts and gave me peace of mind to make the decision to buy our new truck and bring it home, he was very friendly and patient, without a doubt I recommend it for anyone looking for advice to buy their next vehicle....

Shout out to my guy Frank and Steve who took care of me and got me the dream truck I wanted! They were super amazing to work with and made the whole process easy! I would definitely recommend anyone and all to reach to Steve or Frank to get you the right car and right deal! They were straight forward about the whole process and Frank got me a great deal! Definitely my two guys going forward buying trucks! Appreciate that you yall treated me like family! Great overall experience!

I would give them a zero if that was an option even possible a negative rating!! We bought a used 2015 jeep form them they were great during purchase of the vehicle and told us they had just 9,000 dollors into it that it going to be a very reliable car but with less then 90 days of owning the vehicle it just died on us on the side of the rode called and the warranty didn't cover it nor did they really even care. They would have known the whole fuel system had metal in it and it was going to ... Read More

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Google - Nov 2, 2026

I would give them a zero if that was an option even possible a negative rating!! We bought a used 2015 jeep form them they were great during purchase of the vehicle and told us they had just 9,000 dollors into it that it going to be a very reliable car but with less then 90 days of owning the vehicle it just died on us on the side of the rode called and the warranty didn't cover it nor did they really even care. They would have known the whole fuel system had metal in it and it was going to shut down form the high pressure fuel pump going out. It going to cost us as much to fix it as the vehicle is worth. This is a scam dealership they just want your money and get you out the door don't really care about you or the vehicle they are selling. There no way I would ever use them for anything or recommend them for anything new or used car!!

We purchased a new-to-us vehicle this weekend, and it was truly one of the best dealership experiences we’ve had. After visiting several dealerships throughout the weekend, we are so glad we ended up here and had the opportunity to work with Nate. He was professional, straightforward, and never made us feel pressured throughout the process. We genuinely appreciate his honesty and assistance, as well as the excellent experience provided by the entire dealership. We couldn’t be happier with our new vehicle and highly recommend working with Nate!

Very friendly with no pressure!

Gonna get my next car here!!!!

Jasmine and Andrea are very helpful and professional with getting me pointed in the right direction or help me set up appointment for my truck and also locating my extra spare keys that no one else could find

⭐️⭐️⭐️⭐️⭐️ Huge shoutout to Andrea Godoy for helping me get into my new truck! She made the whole process super easy and worked hard to help me get everything figured out. She was patient, helpful, and made sure I was taken care of throughout the entire process. Definitely recommend asking for Andrea if you’re looking for a new vehicle. Couldn’t be happier with my truck!

Bought a new Yukon xl from Jesus the process was amazing. I took advantage of the extended warrenty and some other coverages I got for my new vehicle. Whole buying experience took only 1.5 hours amazing I’ll be back to buy next vehicle from them

Every single person at this location is so nice and always willing to help and go above and beyond to meet your needs! I seriously give them a 10/10 for their customer service and support

The people at Jerry Seiner did an outstanding job finding the problem I had with my emissions. It didn't happen all at once for they kept hitting dead ends, but they kept pursuing. When they found the problem with my emissions. Now my car is running very smooth again.

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Go see Mike Donahue!!! Super helpful, friendly, and will work hard until he gets you the best deal!

Jasmine Stanley deserves a shout-out; she was very knowledgeable about a range of vehicles, their unique features and extremely helpful at weighing the many options out of the vast inventory of selections. She was patient, understanding and not pushy, I believe she did everything she could to get me an amazing deal, with in my estimated price and budget. Would recommend her as your sales agent!!!!! She is the face of Jerry Seiner South Jordan, and easily the most pleasurable part of navigating the difficulties of anxiety when looking to make a purchase. She has an Award winning personality, and ... Read More

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Google - Oct 23, 2026

Jasmine Stanley deserves a shout-out; she was very knowledgeable about a range of vehicles, their unique features and extremely helpful at weighing the many options out of the vast inventory of selections. She was patient, understanding and not pushy, I believe she did everything she could to get me an amazing deal, with in my estimated price and budget. Would recommend her as your sales agent!!!!! She is the face of Jerry Seiner South Jordan, and easily the most pleasurable part of navigating the difficulties of anxiety when looking to make a purchase. She has an Award winning personality, and impeccably charming smile accompanied by an unforgettable personality, which is ultimately what sold me.

Michael was very helpful during our car buying process and I wouldn’t hesitate to return here in the future.

Had a really great experience with Michael Donahue, professional, polite, and transparent. Will definitely be back to work with him in the future!

Jesus suarez is a TRUE professional in His field. He was friendly, personable, but more than anything he was very knowledgeable. He was able to show me vehicles that fit my specific business needs and explained the pros and cons of each one. The amount of times I saw him help his fellow sales people during my time visiting the dealership trully shows what a positive environment Jerry seiner promotes. As an exsalesman myself this experience was truly refreshing. I will in fact be bringing all my business here specifically to Jesus.

I ended up buying a 1500 AT4, I told Jesus I was only looking but he found exactly what I wanted and I ended up getting an amazing deal I couldn't say no. Thank you, Jesus and his manager Jesse, both worked really hard to get me this insane deal.

Andrea was amazing helping me buy my new 1500 at4 helped me ensure I found the color and that I was satisfied with my choice. Highly recommend working with her.

(Translated by Google) The truth is, they didn't do their job properly. I left my truck for two weeks. I had it painted under warranty; it's practically new, and I don't know if the paint shop or you left the windows open, but it's covered in polishing dust. I also told you to do the wheel alignment under warranty because the steering wheel wasn't straight, and you didn't do it. If you really care about my opinion, you have my number, and you need to fix this. (Original) The truth is they didn't ... Read More

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Google - Oct 20, 2026

(Translated by Google) The truth is, they didn't do their job properly. I left my truck for two weeks. I had it painted under warranty; it's practically new, and I don't know if the paint shop or you left the windows open, but it's covered in polishing dust. I also told you to do the wheel alignment under warranty because the steering wheel wasn't straight, and you didn't do it. If you really care about my opinion, you have my number, and you need to fix this. (Original) The truth is they didn't do their job as they should I left the truck for 2 weeks, I put my truck to paint for warranty it's practically new and I don't know if in the paint shop or you left the windows open and it's all full of polishing dust, I also told you to do the alignment for warranty because the steering wheel wasn't straight and they didn't do it La verdad no hicieron su trabajo como deberían de hacerlo les dejé la camioneta 2 semanas, metí mi camioneta a pintura por garantía es prácticamente nueva y no se si en el taller de pintura o ustedes dejaron las ventanas abiertas y está toda llena de polvo de pulimento, también les dije que hicieran la alineación por garantía por que el volante no estaba derecho y no lo hicieron Si en verdad les importa mi opinión ustedes tienen mi número y necesitan solucionar eso

Took my Denali EV in to get an issue with Trunk latch resolved. Back in June Diagnosis was quick and was told they would call when they had the part needed. Waited 3 months, called back and now they've just avoided me. Either the latch doesn't exist or they don't like doing warranty replacements on cars they didnt sell. Either way probably the worst customer experience with a dealership I've had. I spend way too much money on vehicles and I can assure you none of it will ever go to a Jerry Seiner dealership. After posting ... Read More

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Google - Oct 20, 2026

Took my Denali EV in to get an issue with Trunk latch resolved. Back in June Diagnosis was quick and was told they would call when they had the part needed. Waited 3 months, called back and now they've just avoided me. Either the latch doesn't exist or they don't like doing warranty replacements on cars they didnt sell. Either way probably the worst customer experience with a dealership I've had. I spend way too much money on vehicles and I can assure you none of it will ever go to a Jerry Seiner dealership. After posting this review Jerry Seiner reached out and rectified the situation. While I wish it had been resolved prior they did a good job, my issue is fixed and im glad I won't have to drive to Layton to get warranty work done.

Simply the best. I have had a relationship with Jerry Seiners dealership for 20 years. Each visit has been 5 Stars. They are always on top of everything!!!!

Andrea was great, helped me get into my truck while facilitating trade in. Recommend

James was so unbelievably rude.

Love working with us dealership overall never have had a problem every time I've gone in... I the last 4 years we purchased Three vehicles now from Jerry Seiner,, They have had stand up service the parts department is second to none on the GM side everybody is friendly and extremely helpful

Vic at the parts desk was extremely rude and hard to work with if you’re thinking about doing anything with parts or accessories, go to literally any other dealership Vic is horrible

We enjoyed working with Roxie. Everything went well. Overall great experience. Thank you.

Would give zero stars if possible. Purchased 2026 GMC Duramax AT4 from them a month and a half ago. They were great during purchase and got my money. The truck experienced a code P066DD with 321 miles. This is a code for a known major factory defect. Google it. (crank shaft end play) As I was 170 miles away from them and GM says do not drive vehicle when it goes into limp mode which it did, it was taken to another dealer. Filed a claim with GM Corp and asked for Seiner to trade it out for the same vehicle, but ... Read More

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Google - Oct 5, 2026

Would give zero stars if possible. Purchased 2026 GMC Duramax AT4 from them a month and a half ago. They were great during purchase and got my money. The truck experienced a code P066DD with 321 miles. This is a code for a known major factory defect. Google it. (crank shaft end play) As I was 170 miles away from them and GM says do not drive vehicle when it goes into limp mode which it did, it was taken to another dealer. Filed a claim with GM Corp and asked for Seiner to trade it out for the same vehicle, but they refused with Minerva, the customer service manager stating and I paraphrase here, they could not absorb the financial loss as it would be considered a used vehicle for them. So it’s ok for the customer to have to absorb the loss when this shows up on CarFax??? GM Corp. also refused my claim without any offer of compensation or comment. So with that said, I’m now driving a truck that may have long term engine damage and which I have no faith or trust and in which and dependability was the sole reason I bought it. They cannot say is 100% fine unless they do a complete engine tear down. Buy there if you wish, but don’t expect any help from them if you have a problem.

If this review were solely about our salesman, Jack, it would be an easy five stars. We found Jack to be honest, knowledgeable, responsive, and, most importantly for us, patient and never high-pressure. If, after reading the rest of this review, you decide to shop at Jerry Seiner GMC South Jordan, I would absolutely recommend asking for Jack. Unfortunately, our experience with dealership management was the complete opposite. After spending more than a month test-driving trucks and carefully deciding what we wanted, we finally narrowed our choice down to two vehicles—one at Jerry Seiner and one at another dealership. ... Read More

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Google - Oct 3, 2026

If this review were solely about our salesman, Jack, it would be an easy five stars. We found Jack to be honest, knowledgeable, responsive, and, most importantly for us, patient and never high-pressure. If, after reading the rest of this review, you decide to shop at Jerry Seiner GMC South Jordan, I would absolutely recommend asking for Jack. Unfortunately, our experience with dealership management was the complete opposite. After spending more than a month test-driving trucks and carefully deciding what we wanted, we finally narrowed our choice down to two vehicles—one at Jerry Seiner and one at another dealership. We noticed the Jerry Seiner truck sitting on the back lot shortly after it arrived and asked to test-drive it. We were told it first needed to be prepped. On Saturday, we specifically asked if they could expedite the preparation so we could drive it, and we were told they would. We checked again Monday. It wasn’t ready. We went to the dealership Tuesday. It still wasn’t ready. We were then specifically told it would be ready Wednesday at noon, and we made an appointment for that time. Keep in mind, this was a vehicle we had identified when it arrived, had specifically asked them to prepare, and had been following up about every day. When we arrived Wednesday for our scheduled appointment, we were informed that another couple was also looking at the truck. We test-drove it and really liked it. We sat down to discuss numbers and were then told the other couple was also discussing numbers. At one point, sales manager Frank got up to check on the situation. He returned and told us the truck had been sold. What made this particularly unacceptable to us was learning that, despite our repeated follow-ups and scheduled appointment, the dealership had apparently contacted another couple, told them the truck would be ready, and arranged for them to come in before our appointment. Think about that. We found the truck. We asked for it to be prepped. We repeatedly checked on its status. We made an appointment based on the dealership telling us when it would finally be ready. Then, before we could even complete the buying process at that appointment, they sold it to someone else they had brought in ahead of us. Was the dealership technically free to sell the truck to whoever bought it first? Of course. But being allowed to do something doesn’t make it good customer service, and it certainly doesn’t make it a good way to treat customers who had been patiently waiting on the dealership to prepare the vehicle. That experience told us everything we needed to know about how management values a sale versus a customer relationship. Congratulations, Jerry Seiner GMC South Jordan: you sold the truck. You also lost a customer for life. And unfortunately, this was not the only management practice during our experience that concerned us. There were several other things that likely would have caused us to walk away sooner had Jack not been so good to work with. I cannot recommend Jerry Seiner GMC South Jordan based on our experience. If you do shop here, understand that having an appointment and being in regular communication about a particular vehicle did not mean much in our case. Until the paperwork is signed, apparently you should assume the vehicle you came in to purchase can be sold to someone else, even while you’re sitting there discussing the deal. Jack deserves five stars. Our experience with the dealership’s management does not. All was not lost for us, we bought elsewhere.

Huge shout out to Lindsey Pfuhl for taking care of me and my wife. We had the worst experience with Jerry Seiner KIA South Jordan and Lindsey stepped in and actually listened to our concerns and made things right. We ended up buying a 2025 Chevy Equinox from GMC. Lindsey showed that people matter and not the bottom dollar. She ensured everything was taken care of with Jacob doing all the sales paperwork and Christian getting all the finance paperwork completed. I cannot say enough to express how grateful we are for Lindsey and Brandon (Service Dept Manager). Thank you GMC ... Read More

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Google - Oct 1, 2026

Huge shout out to Lindsey Pfuhl for taking care of me and my wife. We had the worst experience with Jerry Seiner KIA South Jordan and Lindsey stepped in and actually listened to our concerns and made things right. We ended up buying a 2025 Chevy Equinox from GMC. Lindsey showed that people matter and not the bottom dollar. She ensured everything was taken care of with Jacob doing all the sales paperwork and Christian getting all the finance paperwork completed. I cannot say enough to express how grateful we are for Lindsey and Brandon (Service Dept Manager). Thank you GMC team!

I’m a widow now and wasn’t sure of what I was doing Andrea my sales agent took me right in helped with everything I asked and made me fill compfortable I bought my beautiful truck and I’m very happy with my experience at Jerry seiner

What an amazing car-buying experience! Terry Ivie was fantastic to work with—friendly, knowledgeable, and genuinely committed to helping me find the perfect vehicle. He made the entire process simple, enjoyable, and completely stress-free. I never felt pressured, and Terry went above and beyond to make sure everything was taken care of. If you're looking for someone who truly cares about his customers, I highly recommend Terry Ivie! I couldn't be happier with my purchase.

From beginning to end Terry Ivie was incredible. He found the car I wanted and made my entire experience stress free. I absolutely love my car! Terry has found a life long client in me. He’s the best!

Came in dreading the car buying process and had an amazing experience at Jerry Seiner. Worked with Chris and he was great to help us find a car that we could fit into our budget and met our specific needs. He worked hard with financing to get a rate better than we expected to find. Definitely recommend coming here for your car search.

Great service. Nice staff.

We wanted to give a shout out to Chris War. Chris’s patience and professionalism was five stars from start to finish. Buying a car can be a long and tedious process, but his expertise and knowledge made the process much easier. I would not hesitate recommending Chris for your next car/truck purchase.

I had a great experience working with Arlette. She was knowledgeable, friendly, and never made me feel pressured. She made the whole process easy and stress-free. I highly recommend her!

Every time I bring in my truck for service I leave with more problems. My engine filter was takin out to be checked and when installing back in or that they broke my housing to the filter! I brought in truck to get all flushes done, transmission, transfer case, both differentials which was about 1300 bucks in dues and noticed now i have a trailer brake issue that has killed my truck unless i have the gain off. last I brought in my truck for another service for oil change and now i have a broken washer fluid cap! I am ... Read More

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Google - Sep 6, 2026

Every time I bring in my truck for service I leave with more problems. My engine filter was takin out to be checked and when installing back in or that they broke my housing to the filter! I brought in truck to get all flushes done, transmission, transfer case, both differentials which was about 1300 bucks in dues and noticed now i have a trailer brake issue that has killed my truck unless i have the gain off. last I brought in my truck for another service for oil change and now i have a broken washer fluid cap! I am sorry but this is the 3rd time now leaving with something wrong after getting serviced. I will not be doing business with you after I finish my service package that i have already purchased. I will be going and doing my business probably at Salt Lake Valley GMC or do the services myself! Another note I have brought this up to your service employees/Service Writers and they seem to not care about anyone's vehicles!

I had a great experience at Jerry Seiner GMC South Jordan. Jasmine Stanley was friendly, professional, and extremely helpful. She made the process easy and stress-free, and I never felt pressured. I really appreciate her time and effort. I highly recommend Jasmine to anyone looking for a great car-buying experience!

I love Jasmine! She is professional, kind, sweet and caring. I had an amazing experience with her. She made everything better than I imagined.

I bought a 2026 Canyon from Jasmine Stanley and it was the best car buying experience I’ve had in years. The last couple I had to buy it was such a long and hard process, this time around it was so smooth. I highly recommend going here and buying from her. I know where I’ll be going next time!

Jack Moody was an amazing salesman. He made my experience seamless without feeling pressured.

Jack was very kind and professional. I would highly recommend him for a car buying experience.

Jasmine was so sweet! She sold me my dream car and was such a good salesman, if you want an amazing car buying experience see Jasmine!!

jasmine was amazing, no pressure, great work ethic and prompt answers to all questionsI had. thank you!!

Jasmine Stanley, best customer service and very well experienced person. Would definitely recommend this location and employee to others.

Jasmine hooked me up with just the ride I needed. She was very professional and asked all the right questions to get me in the car I wanted. I am very happy with the outcome and would definitely recommend.

Service team was great. Tyler Shillinngton was excellent. Will for sure be back!

I went down to Jerry seiner in South Jordan , and Arlette Canaan helped me in the process of purchasing a new vehicle . She is amazing and I’d recommend her to the next person as well !

Had a great experience at this dealership! Arlette was my salesperson and provided excellent customer service from beginning to end. She was professional, friendly, and made sure all my questions were answered. The whole process was smooth and easy. I highly recommend asking for Arlette!

We have been taking our new Acadia here for its oil changes since we got several free services after buying it new here but this last time we brought our car in we scheduled an appointment for 10:30 on a Wednesday morning and dropped it off and after not hearing anything for a while called them around 1pm just for them to say they haven’t even started on it yet… what in the world is the point of scheduling an appointment when you don’t plan on changing my oil for 2 1/2 hours after I leave it with you!?? Getting free ... Read More

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Google - Aug 26, 2026

We have been taking our new Acadia here for its oil changes since we got several free services after buying it new here but this last time we brought our car in we scheduled an appointment for 10:30 on a Wednesday morning and dropped it off and after not hearing anything for a while called them around 1pm just for them to say they haven’t even started on it yet… what in the world is the point of scheduling an appointment when you don’t plan on changing my oil for 2 1/2 hours after I leave it with you!?? Getting free services is nice don’t get me wrong but if it’s going to continue to be like this I’d rather pay a Jiffy Lube or something just so I know I won’t be waiting around 2 1/2 hours just for an oil change…

They did a great job. they had my truck for a short time and help save a trip I was leaving for by getting the work done so fast

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I brought my truck in, for a glow plug issue and a recall, they fixed the recall and then said fixed. Fixed the glow plugs I drove out. Went home engine light. Came back on the same issue. Went back they said they fixed it. Fixed my truck up. Went home engine light came back on. I took it back. They said it was an injection quantity too high, all they did was drive my truck around and put 100 mi on it. Didn't do anything said come pick it up, they told me the engine light is not on ... Read More

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Google - Jul 13, 2026

I brought my truck in, for a glow plug issue and a recall, they fixed the recall and then said fixed. Fixed the glow plugs I drove out. Went home engine light. Came back on the same issue. Went back they said they fixed it. Fixed my truck up. Went home engine light came back on. I took it back. They said it was an injection quantity too high, all they did was drive my truck around and put 100 mi on it. Didn't do anything said come pick it up, they told me the engine light is not on anymore but didn't fix anything from the real problem. So I had it to them four times and still nothings fixed engine light still on and I will just take my business somewhere else!

This was one of the most frustrating car-buying experiences I've had. I found a new GMC AT4X on AutoTrader advertised for approximately $72,000 and submitted an inquiry. In fact, I copied and pasted the listing into ChatGPT while I was working on my negotiation strategy, so I have a timestamped record of the original advertised price. The internet sales representative then sent me an out-the-door quote of nearly $77,000. When I questioned the discrepancy, he asked me to send him the listing. I couldn't at the time, and a couple of hours later he responded saying he had looked ... Read More

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Google - Jul 5, 2026

This was one of the most frustrating car-buying experiences I've had. I found a new GMC AT4X on AutoTrader advertised for approximately $72,000 and submitted an inquiry. In fact, I copied and pasted the listing into ChatGPT while I was working on my negotiation strategy, so I have a timestamped record of the original advertised price. The internet sales representative then sent me an out-the-door quote of nearly $77,000. When I questioned the discrepancy, he asked me to send him the listing. I couldn't at the time, and a couple of hours later he responded saying he had looked it up himself and claimed it was priced exactly as he quoted me. I went back and checked, and the listing had changed from what I had originally seen. Whether the price was updated after my inquiry or not, I know what I saw. Instead of acknowledging that the price may have changed, I was made to feel like I was mistaken. That's what bothered me the most. If a price changes, just say so. Don't make a customer question their own memory or imply they don't know what they're looking at. Trust is everything when buying a vehicle, and this experience completely eroded mine. I won't be doing business here, and I'd encourage other buyers to screenshot advertised prices before contacting this dealership.

We are beyond disappointed with our experience at this dealership. After spending the entire morning working with the sales team, we were repeatedly assured that the vehicle we wanted was available and ready for purchase. We completed the financing process, were approved for the loan, and both of our credit reports were pulled. Because we trusted what we were told, my husband booked a last-minute flight from Arizona to Utah. He canceled an entire day of clients, costing him income. We paid for childcare so he could travel. We even sold our vehicle the night before because we were fully ... Read More

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Google - Jul 1, 2026

We are beyond disappointed with our experience at this dealership. After spending the entire morning working with the sales team, we were repeatedly assured that the vehicle we wanted was available and ready for purchase. We completed the financing process, were approved for the loan, and both of our credit reports were pulled. Because we trusted what we were told, my husband booked a last-minute flight from Arizona to Utah. He canceled an entire day of clients, costing him income. We paid for childcare so he could travel. We even sold our vehicle the night before because we were fully expecting to drive home in the new one. After traveling hundreds of miles and arriving at the dealership, my husband was told the vehicle was no longer available. As a result, we were left without the vehicle we sold, out the cost of travel, childcare, and lost wages, and forced to buy another last-minute flight home. All of this could have been avoided with honest communication before we made the trip. A simple “we’re sorry” and reimbursement of airfare does not undo the financial loss, the disruption to our family, or the unnecessary stress this caused. If you are considering buying a vehicle from this dealership—especially if you’re traveling from out of state—learn from our experience. Do not make travel plans, sell your current vehicle, or rely on verbal assurances alone. Get everything in writing, confirm the vehicle is physically on the lot, and make sure it is being held specifically for you before you leave home. We hope the dealership’s leadership chooses to take accountability and make this situation right. Until then, we believe other customers deserve to know what our experience was so they can make an informed decision.

I rarely leave negative reviews, but after three separate service experiences involving both my wife and me, I feel it's important to provide honest feedback. I expect a dealership service department to provide clear communication, accurate documentation, and professional follow through. Unfortunately, that has not been our experience. During my first visit, I left feeling that the focus was on recommending additional services rather than clearly explaining their necessity. During a later visit, I experienced similar communication issues. Most recently, my wife left the dealership with an alignment report on the dashboard indicating the vehicle needed an alignment, yet ... Read More

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Google - Jun 26, 2026

I rarely leave negative reviews, but after three separate service experiences involving both my wife and me, I feel it's important to provide honest feedback. I expect a dealership service department to provide clear communication, accurate documentation, and professional follow through. Unfortunately, that has not been our experience. During my first visit, I left feeling that the focus was on recommending additional services rather than clearly explaining their necessity. During a later visit, I experienced similar communication issues. Most recently, my wife left the dealership with an alignment report on the dashboard indicating the vehicle needed an alignment, yet no one discussed the results with her before returning the vehicle. She had to call the dealership for an explanation, and when she did, the service department initially could not locate any record of her visit. Viewed individually, these may seem like isolated issues. After three separate experiences, however, they suggest a recurring problem with communication and attention to detail. I chose a dealership because I expected a higher standard of service than an independent repair shop. Based on our experiences, that expectation was not met.

Extremely unprofessional experience – Avoid this dealership I am writing this review to warn others about the incredibly poor experience I had attempting to purchase a vehicle from Scott Layton at Jerry Seiner . Over the course of 2 weeks. I was given the absolute run-around. I spent significant time coordinating with Scott Layton, only to be told repeatedly that the vehicle I was interested in was unavailable, then suddenly available, and then unavailable again. I requested clear communication throughout this process, but the inconsistency felt intentional and dismissive of my time. The final straw occurred when I made the trip to the ... Read More

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Google - Jun 14, 2026

Extremely unprofessional experience – Avoid this dealership I am writing this review to warn others about the incredibly poor experience I had attempting to purchase a vehicle from Scott Layton at Jerry Seiner . Over the course of 2 weeks. I was given the absolute run-around. I spent significant time coordinating with Scott Layton, only to be told repeatedly that the vehicle I was interested in was unavailable, then suddenly available, and then unavailable again. I requested clear communication throughout this process, but the inconsistency felt intentional and dismissive of my time. The final straw occurred when I made the trip to the dealership to finalize the purchase, only to be informed upon arrival that they had sold the vehicle to someone else. There was no courtesy call, no heads-up, and no accountability for the wasted time and energy I invested based on their information. Dealing with Scott Layton at Jerry Seiner has been an exhausting and disrespectful experience. If you value your time and honesty in business dealings, I strongly suggest you take your business elsewhere. I wouldn’t take a car for free from Jerry seiner . Lost a customer for life, and I have purchased cars from them before!

Wish I could give it 0 stars!! Management is the absolute worst!! I truly feel bad for the employees! Sales kid was 10/10 and went above and beyond for us but due to management being absolutely terrible we decided to walk and stay away for ever!! This is sadly not the first time. We tried to work with them 3 years ago as well and it was impossible.

I asked them to check out a problem. The problem is still there a week later.. $200 for nothing.

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What a joke. Directed to walk in to have a service and no appointment necessary. Stood there for 10-15 minutes without anybody acknowledging me. Vehicle pulls in and service rep gets up walks over to the individual and ask how he can help them. The manager even walked by me and didn’t even say a word.

I had a great experience buying the truck i got from here but I had some tint work done and nobody told me that the service was done off site and that means they put miles on my truck plus used my gas to drive my truck from south jordan to Salt Lake City. With the price of gas at near $5 a gallon that adds up quick. My biggest problem is that nobody told me that this was an off-site service and they told me 2 hours and it was over 3 hours to get this job done. A $300 service just got ... Read More

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Google - May 27, 2026

I had a great experience buying the truck i got from here but I had some tint work done and nobody told me that the service was done off site and that means they put miles on my truck plus used my gas to drive my truck from south jordan to Salt Lake City. With the price of gas at near $5 a gallon that adds up quick. My biggest problem is that nobody told me that this was an off-site service and they told me 2 hours and it was over 3 hours to get this job done. A $300 service just got more expensive and time consuming then it needed to be. They need to explain in more detail this type of stuff to their customers before hand.

If you set a service appointment for 845, expect an hour wait before they even start on it...and if you're looking to buy a car, go anywhere else; The sales guys you never see because they hide in their cubicles listening to YouTube videos exhorbantly loud. I spent 30 minutes looking around the showroom floor and the model break down books and the parking lot. I opened doors etc, and still, nothing.

Worst dealer when you have a problem. They won’t help you at all.

I purchased a 2026 GMC Canyon Denali in April. Josh Spenst was the Salesperson I worked with and he was outstanding. He went over every detail of the vehicle with me and I never felt rushed. His knowledge of the workings of this vehicle is superb. His expertise and professionalism made the whole experience stress free and productive.

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(Translated by Google) I don't recommend it! Never go to this dealer. I don't recommend it, never go to this dealer. (Original) I don’t recommend it! Never go to this dealer. No lo recomiendo, nunca vayan a este dealer.

Called and was told the manager would call me. Still haven’t heard back. I have never left a negative review before, but after spending over $70,000, I feel I need to share my experience. I spent a long time searching for my dream truck and was excited to find one at Jerry Seiner. It had only 27,000 miles and was presented as a certified pre-owned vehicle with a 172-point inspection and a 3-month/3,000-mile limited warranty. Those assurances were on the window and discussed during closing, which made me feel confident in the purchase. Within minutes of leaving the dealership and ... Read More

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Google - Feb 26, 2026

Called and was told the manager would call me. Still haven’t heard back. I have never left a negative review before, but after spending over $70,000, I feel I need to share my experience. I spent a long time searching for my dream truck and was excited to find one at Jerry Seiner. It had only 27,000 miles and was presented as a certified pre-owned vehicle with a 172-point inspection and a 3-month/3,000-mile limited warranty. Those assurances were on the window and discussed during closing, which made me feel confident in the purchase. Within minutes of leaving the dealership and getting onto the freeway, a warning appeared that my “Off-Road Management” was limited. I contacted my salesman, Nate, and was told to reach out to service. Service scheduled me about a week later and told me that if they couldn’t fix the issue, they would take it to a Dodge dealership. I brought the truck in well within 30 days and far under 3,000 miles for what was clearly a pre-existing problem. I was told they repaired the sway bar and end links and that everything was good to go. However, as I left the lot and went over one of their speed bumps, the exact same warning immediately came back on. I texted the service rep right away and was told that they had already fixed the bar and links. I then called multiple times trying to figure out next steps and never got a clear solution. Wanting to make sure I wasn’t missing something, I took the truck to a Ram/Dodge dealership for a second opinion. They diagnosed that both the front right and left suspension components need to be replaced to resolve the issue, with an estimated cost of about $3,200. This is the same system that triggered the warning within minutes of purchase and the same issue I brought in during the warranty period. When I called Jerry Seiner back with this information, I was told the truck was “as-is” and that the problem was now my responsibility—even though the warning appeared immediately after purchase and I brought it in within the stated time and mileage limits. I later found the paperwork in my truck clearly showing the 30-day/3,000-mile warranty and the certified inspection process that was advertised. To add to the frustration, my right blinker has now stopped working and I’m being told the entire headlight needs to be replaced due to a short, all of this should not happen on a 30k mile vehicle I understand that used vehicles can have issues, and I wasn’t expecting a perfect truck. What I did expect was that a certified inspection, a warranty, and a documented service visit within that coverage window would mean something—especially for a problem that was present from day one. Instead, I have a truck I haven’t even been able to take off-road, and I’m facing thousands of dollars in repairs shortly after purchase. I’m not trying to be unreasonable. I simply want the dealership to stand behind what was represented at the time of sale and help resolve a problem that clearly existed when I drove the truck off the lot. I’m hoping someone from management will see this and reach out so we can find a fair solution. And if not that, at least know how disappointed I am with this dealership. Hope that others will see this and ask again if this is really somewhere they want to buy from.

I had warranty work. I ended up paying over &50 in Uber frees because I couldn’t get a hold of anyone at the dealership for a ride. So I feel like I actually paid for my service. They ordered the wrong part so my service took any extra week. I feel they should have communicated with me better and made sure I was not so inconvenienced.

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I’m writing this review in hopes that the owner or management team takes it seriously. I’ve been trying for over a week to get information about a vehicle I’m interested in purchasing, and the lack of communication has been very disappointing. The salesperson I’ve been in contact with has been unresponsive and unprofessional. I’ve asked several important questions about the vehicle and did not receive clear answers. I also requested multiple times to speak with a manager but never received a call back. Additionally, I asked more than once for clean, updated photos of the ... Read More

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Google - Feb 12, 2026

I’m writing this review in hopes that the owner or management team takes it seriously. I’ve been trying for over a week to get information about a vehicle I’m interested in purchasing, and the lack of communication has been very disappointing. The salesperson I’ve been in contact with has been unresponsive and unprofessional. I’ve asked several important questions about the vehicle and did not receive clear answers. I also requested multiple times to speak with a manager but never received a call back. Additionally, I asked more than once for clean, updated photos of the vehicle, and that simple request was never fulfilled. As a serious buyer, I expected better communication, transparency, and basic customer service. I’m sharing this feedback in hopes that improvements are made, because no customer should feel ignored when they’re ready to do business. Unfortunately, based on this experience, I will be taking my business elsewhere.

I called and got a quote for $20 for a key.I went in the next day and Quentin the tech said it would cost me an additional $50 for him to cut the key . He said he would check with his service manager and I should wait in the waiting room. I waited 20 minutes. They ghosted me so I left.

If I could leave a zero I would!!! Over $400 for a diagnostic fee!!!! Never never by a Kia and never go to this dealership!!

Shop around—don’t just take whatever “deal” they offer you.. We saved $7,000 by buying out of state in Idaho instead of from Jerry Seiner. Same exact car (just a different color), $7k less. At Jerry Seiner, we got the usual runaround: “Let me check if it’s available—it was a custom order, and we need to see if the original buyer still wants it.” Then they flipped the script and tried to sell it as the “hottest car on the market,” even though nearly every dealer in Utah has these sitting on their lots. Ashley was our contact, ... Read More

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Google - Jan 17, 2026

Shop around—don’t just take whatever “deal” they offer you.. We saved $7,000 by buying out of state in Idaho instead of from Jerry Seiner. Same exact car (just a different color), $7k less. At Jerry Seiner, we got the usual runaround: “Let me check if it’s available—it was a custom order, and we need to see if the original buyer still wants it.” Then they flipped the script and tried to sell it as the “hottest car on the market,” even though nearly every dealer in Utah has these sitting on their lots. Ashley was our contact, and in our opinion, the so-called “Seiner Difference” is a giant joke. It’s marketed as a benefit, but in reality it feels like nothing more than a $7,000 markup wrapped in branding. Save yourself the time and frustration—go north out of Utah, where dealers actually compete for your business.

We barely got greeted when we walked in. I already had a listing pulled up , it took over 20 minutes to bring the car up yet we didn’t complain and we were patient. There was no gas in the car when they pulled it up , literally 0 miles. We barely made it to the gas pump in the lot. The test drive was good and the car is great , yet our experience was horrible. It felt like they didn’t even want us here and we couldn’t directly speak to a manager. Albert was amazing , very kind. He stepped in ... Read More

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Google - Jan 9, 2026

We barely got greeted when we walked in. I already had a listing pulled up , it took over 20 minutes to bring the car up yet we didn’t complain and we were patient. There was no gas in the car when they pulled it up , literally 0 miles. We barely made it to the gas pump in the lot. The test drive was good and the car is great , yet our experience was horrible. It felt like they didn’t even want us here and we couldn’t directly speak to a manager. Albert was amazing , very kind. He stepped in to help and had been helpful since we got there but Dave came into the space that we were in and started being aggressive and super rude. Did a hand motion that insinuated get the hell out, so disrespectful. If you’re going to buy a car from here go to Albert Morfin.

BUYERS BEWARE!!! We purchased two brand-new GMC trucks for our business, and in all our years as business owners, we have never experienced such a lack of professionalism and honesty. In addition to one truck having a cracked window and only one key, we were originally told one price and later told that the sales manager would not honor that price. We did not notice the cracked window when we initially inspected the truck upon our arrival. While we completed paperwork inside, the dealership took the trucks back for cleaning. Before leaving the dealership, after the cleaning, we noticed the ... Read More

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Google - Jan 2, 2026

BUYERS BEWARE!!! We purchased two brand-new GMC trucks for our business, and in all our years as business owners, we have never experienced such a lack of professionalism and honesty. In addition to one truck having a cracked window and only one key, we were originally told one price and later told that the sales manager would not honor that price. We did not notice the cracked window when we initially inspected the truck upon our arrival. While we completed paperwork inside, the dealership took the trucks back for cleaning. Before leaving the dealership, after the cleaning, we noticed the cracked window and immediately brought it to the sales manager’s attention. His response was rude and dismissive, no longer needing to put on a nice face because the paperwork was done. He stated, “I guess we can fill it.” My husband, clearly upset, responded, “Fill it?” The sales manager replied, “Yeah, is there a problem?” My husband said, “Yes, it’s a brand-new truck.” The sales manager then said they would fix the window, but we would have to return another time so it could be done at their shop. He also told us we would need to come back again for the second key to be programmed, even though our sales guy said they could easily mail us the key. When we asked if the work could be done locally at our Idaho GMC dealership, we were told no—they would not pay for that and that we would need to drive all the way back from Idaho to the Utah dealership. When we attempted to obtain the owner’s contact information to address these issues, we were repeatedly told the general manager would reach out. After a week with no response, we followed up again and were told the same thing. It has now been over a month, and still nothing. This experience shows a complete lack of integrity and accountability. It appears this company values making a sale over standing behind their product or their customers. We drove 4 hours from Idaho to Utah to pick up these trucks, and this entire experience was extremely disappointing. We would never and I mean NEVER recommend or give our business to this company again!

Not helpful.

It's unfortunate but after 2 days of talking about a specific vehicle to buy and n3gotiating the price where I was told 3 different things but finally agreed upon the price I was sent the out the door deal breakdown...for the wrong, lower model vehicle! The vehicle we were diacussing the entire time "suddenly" wasn't available and was sold. That was the 3rd strike and I let them know I wasn't ever going to buy from them as all they did was jerk me around and bait and switch. I have all the texts to ... Read More

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Google - Dec 9, 2025

It's unfortunate but after 2 days of talking about a specific vehicle to buy and n3gotiating the price where I was told 3 different things but finally agreed upon the price I was sent the out the door deal breakdown...for the wrong, lower model vehicle! The vehicle we were diacussing the entire time "suddenly" wasn't available and was sold. That was the 3rd strike and I let them know I wasn't ever going to buy from them as all they did was jerk me around and bait and switch. I have all the texts to prove it. I was ready to buy. In all fairness I believe Scott my salesman had nothing to do with it but rather his manager and the managers managers. Really disappointed in how this whole thing played out. Just be aware and look through all the details if you decide to shop here....which I won't be!

If you want to buy a vehicle and get ghosted right after you should work with Jerry Seiner GMC in South Jordan. They won’t listen to you at all. I buy two trucks a year for my company and I will never give this company any more of my business.

I went for a test drive a few days ago and spoke with a salesperson named Nathan at GMC South Jordan. Unfortunately, it was the worst experience I’ve had while looking for a car. During the test drive, he simply sat in the passenger seat like an Uber rider, offering no information about the truck unless I specifically asked. I later visited their sister dealership, Kia, and that was an outstanding experience in comparison. If you’re planning to visit GMC South Jordan, I recommend asking to work with someone else.

I’m not normally one to leave reviews but I’m frustrated enough to leave this one. Sunday night, I inquired about a vehicle listed on the website. I scheduled a test drive for Monday evening and was reached out to shortly after by a Scott Layton. Mr. Layton asked me if he could assist with anything, which I responded asking for some details. Mr. Layton didn’t get back to me until I reached out to him the following day, an hour before I was supposed to test drive the vehicle, asking for clarity. He then responded, telling me ... Read More

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Google - Nov 11, 2025

I’m not normally one to leave reviews but I’m frustrated enough to leave this one. Sunday night, I inquired about a vehicle listed on the website. I scheduled a test drive for Monday evening and was reached out to shortly after by a Scott Layton. Mr. Layton asked me if he could assist with anything, which I responded asking for some details. Mr. Layton didn’t get back to me until I reached out to him the following day, an hour before I was supposed to test drive the vehicle, asking for clarity. He then responded, telling me that not only do they not have that particular vehicle, they don’t have any of them AT ALL. After already making arrangements for my kids, I decided to drive by the dealership after running an errand, and to my disbelief, the exact vehicle I inquired about was sitting out front on display. I then proceeded to text Mr. Layton again, and the response I got was almost unbelievable. He told me that he wasn’t even working and that he wasn’t aware of what was or was not on the lot. So, my conclusion is that Jerry Seiner GMC in South Jordan Utah, is a joke. Feel free to reach out to me if you want more feedback. TIA

Service was quick - took 35 minutes for an oil change, tire rotation, and inspection. The communication was easy with Major (service rep), and the car keeps running great!

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BEWARE - Very disappointed in charges for my service. They tried to overcharge me by $150 from what I was quoted!!! I am a retired woman who now owns a small business. I don’t know if they thought I wouldn’t notice. They took my card and began to charge it without even showing me the bill. When I asked to review the bill, I saw the total and disputed it. When they took it back to the service agent, they came back with the correct amount. When I asked what happened, they said the wrong code was put it. ... Read More

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Google - Oct 19, 2025

BEWARE - Very disappointed in charges for my service. They tried to overcharge me by $150 from what I was quoted!!! I am a retired woman who now owns a small business. I don’t know if they thought I wouldn’t notice. They took my card and began to charge it without even showing me the bill. When I asked to review the bill, I saw the total and disputed it. When they took it back to the service agent, they came back with the correct amount. When I asked what happened, they said the wrong code was put it. Wow. Is that how they conduct business? Also, BEWARE they charge an additional 3% if you use a credit card which you don’t know until you go to pay. I didn’t have my checkbook and don’t use a debit card so I also got charged the additional 3%. I consider using a credit card is part of doing business not an additional charge. I don’t charge my customers an additional 3% and I own a small business. These guys make a lot of money and should be able to absorb the cost like I do. They charge enough for parts and hourly billing!

Friendly people but the oil change and service was worse than Jiffy Lube. They didn’t fill all the fluids as stated, they left the oil filter covered in oil, which caused drips when I got home, and the drips landed on drive shaft and spun oil all over the bottom of truck. Brand new truck, very first oil change and they left me disappointed.

EDIT 10/24: It has been a week since the owner responded to my review saying they'd reach out and I still haven't heard anything. Crickets. 0/10 experience buying from Jerry Seiner GMC. I purchased a 2022 GMC Yukon XL Denali from Jerry Seiner at the end of July. Because I was purchasing a used car, I wanted to be sure it had a stamp of approval from a certified dealer. The mechanical components of the car were checked and in good condition, plus it was a certified pre-owned vehicle. The only concern I had was the accessories and I specifically asked “... Read More

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Google - Oct 14, 2025

EDIT 10/24: It has been a week since the owner responded to my review saying they'd reach out and I still haven't heard anything. Crickets. 0/10 experience buying from Jerry Seiner GMC. I purchased a 2022 GMC Yukon XL Denali from Jerry Seiner at the end of July. Because I was purchasing a used car, I wanted to be sure it had a stamp of approval from a certified dealer. The mechanical components of the car were checked and in good condition, plus it was a certified pre-owned vehicle. The only concern I had was the accessories and I specifically asked “should I go down a trim level so I don’t have to worry about the automatic running boards?” The sales rep ensured he’s “never seen them go out on a Yukon XL”. I asked him if the dealer would replace them if they did and he said “they’re covered under the certified warranty if anything happens to them the first few months.” I trusted him and went through with purchasing the car. (Not to mention the used sales car manager was as unimpressive as they come which is saying a lot for the used car world). When buying the car I also did something I never do, and that is add the extended warranty. The finance manager said that if anything mechanical or electrical goes out, they’ll repair / replace it for $50 and it’s the best warranty for peace of mind, so I opted to buy it. Fast forward 2 weeks and the power running boards go out on the drivers side. I called the dealership and the receptionist was super friendly and told me sales should take care of it for me and make it right. I felt pretty good that she was on my side and I left a message with the sales manager explaining the situation. I didn’t get a call back from the sales manager, so I called again and got in touch with the guy in charge of fleet sales, explained my situation and he said they should take care of me but to try the used car manager again. So I tried calling back to get in touch with used car manager (mind you I still don’t even have my plates yet and they won’t return my call). In the meantime the registration team calls me twice about the title not being sent in on time and had me drive all the way back to the dealership to get new temp tags. Still nothing from the used car manager and still no working running boards. I reached out again and just scheduled a time to get the running boards looked at in hopes the sales manager would help me solve it. They finally get it in and the running boards are magically not covered by the extended warranty and despite the reassurances at the time of purchasing, none of the $1,209.04 repair is covered. Khan, the used car manager, is about as useful as a hole in the bottom of a boat. Stay away.

0/10 experience buying from Jerry Seiner GMC. I purchased a 2022 GMC Yukon XL Denali from Jerry Seiner at the end of July. Because I was purchasing a used car, I wanted to be sure it had a stamp of approval from a certified dealer. The mechanical components of the car were checked and in good condition, plus it was a certified pre-owned vehicle. The only concern I had was the accessories and I specifically asked “should I go down a trim level so I don’t have to worry about the automatic running boards?” The sales rep ensured he’s “never ... Read More

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DealerRater - Oct 14, 2025

0/10 experience buying from Jerry Seiner GMC. I purchased a 2022 GMC Yukon XL Denali from Jerry Seiner at the end of July. Because I was purchasing a used car, I wanted to be sure it had a stamp of approval from a certified dealer. The mechanical components of the car were checked and in good condition, plus it was a certified pre-owned vehicle. The only concern I had was the accessories and I specifically asked “should I go down a trim level so I don’t have to worry about the automatic running boards?” The sales rep ensured he’s “never seen them go out on a Yukon XL”. I asked him if the dealer would replace them if they did and he said “they’re covered under the certified warranty if anything happens to them the first few months.” I trusted him and went through with purchasing the car. (Not to mention the used sales car manager was as unimpressive as they come which is saying a lot for the used car world). When buying the car I also did something I never do, and that is add the extended warranty. The finance manager said that if anything mechanical or electrical goes out, they’ll repair / replace it for $50 and it’s the best warranty for peace of mind, so I opted to buy it. Fast forward 2 weeks and the power running boards go out on the drivers side. I called the dealership and the receptionist was super friendly and told me sales should take care of it for me and make it right. I felt pretty good that she was on my side and I left a message with the sales manager explaining the situation. I didn’t get a call back from the sales manager, so I called again and got in touch with the guy in charge of fleet sales, explained my situation and he said they should take care of me but to try the used car manager again. So I tried calling back to get in touch with used car manager (mind you I still don’t even have my plates yet and they won’t return my call). In the meantime the registration team calls me twice about the title not being sent in on time and had me drive all the way back to the dealership to get new temp tags. Still nothing from the used car manager and still no working running boards. I reached out again and just scheduled a time to get the running boards looked at in hopes the sales manager would help me solve it. They finally get it in and the running boards are magically not covered by the extended warranty and despite the reassurances at the time of purchasing, none of the $1,209.04 repair is covered. Khan, the used car manager, is about as useful as a hole in the bottom of a boat. Stay away.

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Brandon Kempff started my vehicle after being explicitly told not to and having left multiple notes inside the vehicle stating the same, causing an issue due to DEF in my fuel tank, he now refuses to accept responsibility for his mistake and is telling me to get lawyers involved.

I took my new GMC Sierra AT4 in for its first service and I am very disappointed with this dealership. I noticed oil on my garage floor and noticed several other spots in the driveway and after checking my oil level I found it to be very low. I called the service department and told them what I found and they scheduled service for the next day. They were rude to me about me actually thinking my new truck was leaking because of their negligence. Well after inspecting they told me my oil filter was loose and that they did ... Read More

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Google - Oct 1, 2025

I took my new GMC Sierra AT4 in for its first service and I am very disappointed with this dealership. I noticed oil on my garage floor and noticed several other spots in the driveway and after checking my oil level I found it to be very low. I called the service department and told them what I found and they scheduled service for the next day. They were rude to me about me actually thinking my new truck was leaking because of their negligence. Well after inspecting they told me my oil filter was loose and that they did me a favor and cleaned up the oil filter and surrounding area and added a quart of oil. They didn't even bother cleaning up my truck before giving it back to me. Lesson learned! Luckily there are other GMC Dealers to choose from so you can bet that I will be visiting them from here on out.

I stopped by to look at trucks but couldn’t get anyone to assist me. Later, I called the dealership, but no one answered. I left a voicemail, yet never received a call back. Because of the lack of follow-through, I decided to purchase a new Ram instead of a GMC.

Try everything you can to avoid this store. Went in to buy a new truck with an appointment, waited at the front desk for 15min before the “manager introduces me to a salesperson who had no idea what he was doing. Manager was clearly not busy and just walking around fast acting so. I had an appointment and didn’t even talk to the original sales guy that I set the appt up with. Soon as I was introduced, I could tell I’d been given someone fresh out of training. Told him I wanted an AT4 for around the ... Read More

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Google - Sep 27, 2025

Try everything you can to avoid this store. Went in to buy a new truck with an appointment, waited at the front desk for 15min before the “manager introduces me to a salesperson who had no idea what he was doing. Manager was clearly not busy and just walking around fast acting so. I had an appointment and didn’t even talk to the original sales guy that I set the appt up with. Soon as I was introduced, I could tell I’d been given someone fresh out of training. Told him I wanted an AT4 for around the same monthly I have now (8-980/mo). After effectively being told the entire time that I couldn’t get the truck I wanted (because it was too much per month), he tells me that I need to spend $30k if I want an $800 payment (LOL). The salesperson (last name Suarez) didn’t even run any numbers, just came up with a random $30k. Incredibly patronizing. Doesn’t offer dealer trade (vehicles within 250miles), borderline refuses to run my GMS code to run numbers on the truck I wanted, doesn’t ask about cash down, and continues to show me vehicle i didn’t want. I was then quoted $1500 less on my lease turnin/trade (which Chevy paid for). The worst of this is my brother is a General Manager ar a GMC store in Michigan and we ran numbers before going into the Utah store making all of this worse basically knowing the terrible deal I was presented. I left and immediately bought a brand new truck from Chevy (new trail boss), for $808 a month. Epic failure from GMC.

They are always friendly and on time. The work has always been done well and at a fair price.

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Do NOT buy a 2025 GMC 3500 duramax from this or any dealer. Less than 30,000 miles and the trucks and has been in for warranty work 3 times. This service department can never get us in. Now the emissions system is acting up. Had it in for NOX sensor issues at another dealership because Seiner never answers their phone or gets back to you and when they do it's weeks out. This truck was purchased for the reliability and durability GM promotes and yet again I am stranded with no service people available to help. STILL UNDER WARRANTY!!! I am a owner ... Read More

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Google - Sep 10, 2025

Do NOT buy a 2025 GMC 3500 duramax from this or any dealer. Less than 30,000 miles and the trucks and has been in for warranty work 3 times. This service department can never get us in. Now the emissions system is acting up. Had it in for NOX sensor issues at another dealership because Seiner never answers their phone or gets back to you and when they do it's weeks out. This truck was purchased for the reliability and durability GM promotes and yet again I am stranded with no service people available to help. STILL UNDER WARRANTY!!! I am a owner operator and use this truck for my sole income. I have deadlines just like everyone else. GM an Seiner has made a huge mistake with their reputation. The response I just received from the service manager was "Hertz rents trucks". This is the response we get from purchasing a $90,000 truck brand new from this dealership in February 2025.